The Spa at Hyatt Regency Orlando: treatments, hours and what to expect
The Spa at Hyatt Regency Orlando is a full-service, 22,000-square-foot spa offering massages, facials, body treatments, couples services and salon and nail services. It is open daily from 8:30 a.m. to 5:00 p.m.; spa appointments can be booked by phone at +1 407 345 4431.
In this guide
Overview
The on-site facility is called The Spa at Hyatt Regency Orlando and occupies about 22,000 square feet. It is part of the Hyatt Regency Orlando property at 9801 International Drive.
The spa includes a full-service hair salon and nail services, a private outdoor Serenity Pool for spa guests, a relaxation lounge, indoor whirlpool and locker rooms. (The spa’s Massage Establishment License Number is MM45744.)
- Name: The Spa at Hyatt Regency Orlando
- Size: 22,000 sq. ft. (facility includes salon and private outdoor pool)
- License: Massage Establishment License MM45744
| Hotel | Address |
|---|---|
| Hyatt Regency Orlando | 9801 International Drive, Orlando, FL 32819 |
Treatments and services
Signature offerings listed by the hotel include massages, facials, body treatments and couples massages. The spa and salon also provide nail and hair services.
Service menus and detailed descriptions change periodically; guests who want a specific therapist, specialty treatment or package should check availability when booking.
- Massages: single and couples options
- Facials and skin treatments
- Body scrubs, wraps and specialty body services
- Salon: hair styling, cuts and color
- Nails: manicures and pedicures
| Category | Typical options |
|---|---|
| Massage | Swedish, deep-tissue, couples |
| Facials | Standard and specialty facials |
| Salon & Nails | Hair styling, manicures, pedicures |
Hours, booking and contact
The Spa at Hyatt Regency Orlando lists daily hours of 8:30 a.m. to 5:00 p.m. for spa services. These are the official posted hours for the spa facility.
Appointments can be made by phone; the spa booking number listed by the hotel is +1 407 345 4431. For general hotel assistance or BookResorts agent support see the hotel phone number listed for guests.
- Spa hours: daily, 8:30 a.m.–5:00 p.m.
- Spa reservations: +1 407 345 4431
- For hotel assistance: BookResorts agents (24/7) +1 (888) 605-1350
| Service | Contact / Hours |
|---|---|
| Spa treatments | Daily 8:30 a.m. – 5:00 p.m.; call +1 407 345 4431 |
| Hotel / booking support | BookResorts agents: +1 (888) 605-1350 (24/7) |
What to expect during your visit
Spa guests receive robes, sandals and access to a lockable locker, a Relaxation Lounge and the indoor whirlpool according to the hotel’s guest information. A private outdoor Serenity Pool is available for spa guests.
Plan to arrive 15–30 minutes before your scheduled treatment to change, store personal items and use the relaxation areas. If you have specific medical conditions, allergies or are pregnant, mention these when you book so the spa team can recommend appropriate treatments.
- Arrive 15–30 minutes early to change and complete intake forms
- You will be provided robes, sandals and a lockable locker for personal items
- Relaxation Lounge and indoor whirlpool are available to spa guests
- Private outdoor Serenity Pool access is included for spa guests
| Before treatment | At the spa |
|---|---|
| Check-in early | Robes, lockers, relaxation lounge |
| Notify about health conditions | Therapist will tailor treatment |
| Payment/incidentals | Room charge or card at spa desk |
Facilities and amenities
The Spa at Hyatt Regency Orlando includes locker rooms, an indoor whirlpool and a Relaxation Lounge. TripAdvisor listings and the hotel guest guide also note a private outdoor Serenity Pool for spa guests.
The hotel’s fitness center is separate (24-hour, Lobby Level of Tower 2) and group fitness classes are included with the resort fee; the spa and fitness areas are complementary but operated separately.
- Locker rooms with secure storage
- Indoor whirlpool
- Relaxation Lounge
- Private outdoor Serenity Pool for spa guests
- On-site hair salon and nail bar
| Facility | Notes |
|---|---|
| Indoor whirlpool | Available to spa guests |
| Serenity Pool | Private outdoor pool access for spa guests |
| Salon / nail bar | Full-service hair and nail services |
Pricing, discounts and resort-fee perks
The spa’s menu and treatment prices are set by the property and can change; specific prices are not published here. The hotel’s mandatory daily resort fee includes a 15% discount on spa and salon services as one of the listed inclusions.
The resort fee covers other benefits (Wi‑Fi upgrade, two I-Ride Trolley tickets, a daily F&B credit and more); note that the resort fee itself is separate from spa treatment charges and parking fees are charged separately.
- Resort fee includes a 15% discount on spa/salon services (check your folio for details)
- Spa service charges are billed separately from the resort fee
- Ask at booking if there are seasonal packages or multi-treatment discounts
| Item | Included / Not included |
|---|---|
| 15% spa/salon discount | Included with resort fee |
| Treatment costs | Not included — guest pays spa directly or charges to room |
| Parking | Separate paid charge (self and valet fees apply) |
Useful tips and policies
The spa’s official hours and phone number are posted by the hotel; if you need a treatment outside the 8:30 a.m.–5:00 p.m. window, ask the spa when you call. There is no explicit minimum age listed in available sources for spa access—if you’re booking for a minor, confirm age rules with the spa when you reserve.
If you plan to charge services to your guestroom, the hotel requires a credit card, debit card or cash deposit at check-in to cover incidental charges. For cancellations or changes, follow the spa’s cancellation policy given at time of booking.
- Confirm age limits for specific treatments when booking (no explicit age policy found in sources)
- Bring ID if charging services to your room; incidental deposit requirements apply at check-in
- Spa reservations and cancellation policies are provided at booking — ask the spa for specifics
| Policy area | What to do |
|---|---|
| Age limits | Confirm with spa when booking |
| Payment | Room charge or card at spa desk |
| Cancellations | Ask about the spa’s cancellation policy when reserving |
